Please read these terms carefully. By selecting “I agree” or using the Hub, you agree to these Terms and acknowledge the Family Hub Privacy Notice. These terms apply only to the Family Hub at hub.hellostgemmas.com. They do not replace the registration, payment, participation, or website policies at hellostgemmas.com.
1. Who may use the Hub
The Hub is a private coordination service for current St. Gemma's families, authorized adult volunteers, and administrators. Accounts are for adults age 18 or older. The Hub is not directed to children, and children may not create accounts or independently submit information. A parent or legal guardian is responsible for information entered about their children and for supervising any child who views the Hub on an adult’s device.
2. Accounts and passwords
- Use only the account assigned to your family or administrator identity.
- Create a unique password of at least 12 characters, keep it confidential, and do not share it outside your household.
- Use an administrator’s one-time invitation only for its intended account. Invitations expire and stop working after a personal password is created.
- Lock or sign out of the Hub on shared devices and notify St. Gemma's promptly if a device, password, or account may be compromised.
- Administrators must complete the Hub’s second verification step when enabled and must not share verification keys or one-time codes.
- Administrators may reset credentials, end active sessions, temporarily limit activity, suspend access, or remove access when reasonably necessary to protect families or operate the group.
3. Appropriate and secure use
Use the Hub only for St. Gemma's family coordination. Do not harass others; upload unlawful, deceptive, infected, or harmful material; attempt to access another family’s information; bypass security controls; test the Hub for vulnerabilities without written permission; scrape member data; send spam; or repost private Hub content outside the group without permission. Contact details, schedules, messages, attendance, photos, and files must be treated as confidential.
The optional moms’ phone list is for direct St. Gemma’s family communication only. Access is reciprocal: a participant must request access and consent to listing her own number. Do not copy, export, publish, sell, or share the list outside St. Gemma’s, and do not use it for unsolicited commercial messages.
The Hub may automatically slow, block, or record unusual requests, repeated sign-in attempts, disguised uploads, and other activity that may threaten the service. Administrators may review security alerts and take reasonable protective action.
4. Family and community content
You keep ownership of content you submit. You grant St. Gemma's a limited permission to host, store, display, copy, moderate, and transmit that content only as needed to operate and protect the Hub and serve the group. Before uploading a photo or information about another person or child, you must have authority and any permission reasonably required to do so. Do not include highly sensitive information such as Social Security numbers, financial-account credentials, full payment-card numbers, medical records, or government identification. Administrators may restrict or remove content that violates these terms or creates a privacy, safety, security, or operational concern.
5. Schedules, alerts, and records
The Hub is a convenience tool. Calendar items, assignments, attendance, inventory, tasks, payment reminders, and notifications may change or be delayed. Families remain responsible for confirming time-sensitive details and supervising their children. The Hub is not an emergency, medical, childcare, or guaranteed recordkeeping service. For emergencies, contact the appropriate emergency service rather than relying on a Hub message.
6. Payments and outside services
The Hub may display amounts due and links to Wix forms, events, invoices, payment pages, maps, email, phone, or other services. The Hub does not process or retain full payment-card details. Transactions and third-party pages are also governed by the provider’s terms and privacy practices. Public registration, refund, participation, and tuition rules remain governed by St. Gemma's public policies.
7. Availability, security, and changes
St. Gemma's may update, limit, suspend, or discontinue Hub features and may correct inaccurate information. Security tools reduce risk but cannot guarantee that every malicious file, bug, unauthorized attempt, or service interruption will be prevented. We aim to provide reliable access but do not promise uninterrupted, virus-free, or error-free operation. Material changes to these Terms or the Privacy Notice will be presented for renewed acceptance when appropriate.
8. Disclaimers and limits
To the extent permitted by law, the Hub is provided “as is” and “as available.” St. Gemma's is not responsible for indirect, incidental, special, or consequential loss arising from ordinary Hub use or temporary unavailability. Nothing in these Terms waives a right or responsibility that cannot lawfully be waived, including applicable duties concerning security incidents and liability for willful misconduct or gross negligence.
9. Ending access
You may stop using the Hub at any time. Access may end when a family leaves the group or when suspension is reasonably needed for safety, privacy, misuse, nonpayment where access is part of membership, or group operations. Records may be retained as described in the Privacy Notice.
10. Idaho law and severability
These Terms are governed by Idaho law, without overriding any non-waivable rights. Disputes will be handled in a court of competent jurisdiction in Idaho. If one provision is unenforceable, the remaining provisions continue to apply.
11. Contact and security reporting
Questions, account concerns, suspicious messages, or suspected unauthorized access should be reported promptly to team@hellostgemmas.com or (208) 261-2267. Do not send passwords, full payment-card numbers, or other highly sensitive information by email or text.